Reports
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Hub88 Knowledge Base
Last updated
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The Reports section in the Hub88's Operator Backoffice provides detailed, actionable insights into key areas of your online casino operations. This includes game performance, player demographics, supplier performance, and regional preferences. The data from these reports is crucial for optimising your casino operations, enhancing player experience, managing risks, ensuring regulatory compliance, and making informed, data-driven decisions.
Each report can be fully customised to match your specific needs. By selecting different columns and applying filters, you can drill down into the data most relevant to your operations. Additionally, all reports can be downloaded in full for further analysis or sharing, allowing for easy integration into your wider reporting processes.
The Game report provides a detailed overview of the performance of the games available on your platform. This report helps operators track the success of specific games, identify top-performing titles, and understand player engagement. You can use this report for game optimisation, trend analysis, and performance evaluation. It helps answer questions such as:
Which games are generating the most turnover and GGR?
Are there any underperforming games that require attention or removal?
How does the average bet size and bet count vary across games?
Which games are attracting the most active players, and which are not?
Turnover by game: Total amount wagered on each game.
GGR: Gross gaming revenue generated from each game.
Average bet size: The average bet placed by players on each game.
Bet count: Total number of bets placed on each game.
Actives: Number of active players for each game.
Margin: Profitability of each game.
You can tailor the data displayed by selecting the columns that are most important to you. In addition, you can apply various filters to further narrow down your report. Custom filter views can be saved as segments for future use.
Timeframe: Select from options such as Today, Last 24 hours, This month, or define a custom timeframe.
Games: Choose specific games you want to analyse.
Suppliers: Filter by game supplier.
Countries: See data segmented by geographic location.
Sites, operators, brands: Focus on specific sites, operators, or brands.
Game categories: Filter by game type (e.g., slots, table games, etc.).
You can download the full game report in CSV format for easy sharing or offline analysis, by clicking the three-dot menu button on top right-hand corner of the table report.
The Summary report offers a high-level overview of Operator and site performance, helping you to evaluate overall performance across multiple sites. This report is ideal for operational oversight, revenue analysis, and performance benchmarking. It answers questions like:
How does turnover and GGR compare across different operators and sites?
Which operators or sites are underperforming in terms of active players and profitability?
Is there a correlation between average bet size and success for operators?
Turnover by operator and site: Total turnover for each operator and site.
GGR: Gross gaming revenue for each operator and site.
Average bet size: Average bet placed across operators and sites.
Bet count: Total number of bets placed.
Actives: Number of active players for each operator and site.
Margin: Profitability for each operator and site.
Customise the data columns you wish to view and apply specific filters to focus on particular operators, sites, or game categories. Custom filter views can be saved as segments for future use.
Timeframe: Choose from Today, Last 24 hours, This month, or a custom date range.
Operators: Filter by a specific operators.
Suppliers: Filter by a specific supplier.
Sites: Select data by site.
Brands: Focus on specific brands.
Game categories: Filter by the type of games.
You can download the full game report in CSV format for easy sharing or offline analysis, by clicking the three-dot menu button on top right-hand corner of the table report.
The Players report tracks individual player activity, helping operators monitor player turnover, betting patterns, and engagement with the platform. Use this report for player retention, VIP player tracking, and fraud detection. It helps answer questions such as:
Which players are contributing the most turnover and GGR?
What is the betting behaviour of high-value players?
Are there any players whose activity patterns suggest potential fraud or abuse?
Turnover by user: Total amount wagered by each player.
GGR: Gross gaming revenue generated by each player.
Average bet size: Average bet placed by players.
Bet count: Total number of bets placed by each player.
Actives: Number of active players.
Margin: Profitability per player.
Select the columns most relevant to your analysis, and filter data by specific players or other parameters to create targeted reports. Custom filter views can be saved as segments for future use.
Timeframe: Choose from Today, Last 24 hours, This month, or define a custom timeframe.
Users: Focus on specific players.
Operators: Filter by operator.
Suppliers: Narrow down by supplier.
Sites: Filter by specific sites.
Brands: Focus on specific brands.
Game categories: Filter by the type of games players engage with.
You can download the full game report in CSV format for easy sharing or offline analysis, by clicking the three-dot menu button on top right-hand corner of the table report.
The Suppliers report helps you assess the performance of each supplier on your platform via their games' performance. This report is essential for supplier evaluation, contract negotiations, and content diversification. It answers questions such as:
Which suppliers are driving the most revenue?
Are there any suppliers whose games are underperforming and should be replaced?
What is the average bet size and bet count for each supplier’s games?
Turnover by supplier: Total amount wagered on games provided by each supplier.
GGR: Gross gaming revenue generated by each supplier's games.
Average bet size: The average bet size across all games from a specific supplier.
Bet count: Total number of bets placed on games from a supplier.
Actives: Number of active players engaging with supplier's games.
Margin: Profitability of games from each supplier.
You can adjust which columns are displayed and apply filters to analyse performance by specific suppliers, regions, or other parameters. Custom filter views can be saved as segments for future use.
Timeframe: Options such as Today, Last 24 hours, This month, or custom timeframes.
Suppliers: Focus on specific suppliers.
Countries: Filter by geographic location.
Sites: Segment by site.
Operators: Narrow down by operator.
Brands: Select specific brands.
Game categories: Filter by game type.
You can download the full game report in CSV format for easy sharing or offline analysis, by clicking the three-dot menu button on top right-hand corner of the table report.
The Countries report tracks performance by region, helping you analyse how different countries contribute to your turnover, player activity, and revenue. This report is useful for assessing regional performance, compliance monitoring, and market expansion. It answers questions like:
Which countries are contributing the most revenue and turnover?
Are there regional trends or preferences that should be considered when marketing specific games?
How does player activity and margin vary by country?
Turnover by country: Total turnover from each country.
GGR: Gross gaming revenue for each country.
Average bet size: The average bet size in each country.
Bet count: Total number of bets placed from each country.
Actives: Number of active players by country.
Margin: Profitability for each country.
You can modify the report to view specific metrics and apply filters for countries, games, or player details. Custom filter views can be saved as segments for future use.
Timeframe: Choose from Today, Last 24 hours, This month, or a custom timeframe.
Games: Focus on specific games.
Users: Filter by player activity.
Suppliers: Focus on specific suppliers.
Sites: Filter by site.
Operators: Filter by operator.
Brands: Focus on specific brands.
Game categories: Filter by game type.
You can download the full game report in CSV format for easy sharing or offline analysis, by clicking the three-dot menu button on top right-hand corner of the table report.
The Currencies report offers insights into the performance of games and players by currency, allowing you to track turnover and GGR across different currencies. This is important for understanding the financial performance of your operations in different regions, optimising currency usage, and ensuring compliance with currency-specific regulations. It answers questions such as:
How does turnover and GGR differ between currencies?
Are there any currencies with high bet sizes or margins that are significantly contributing to revenue?
How can you optimise your offerings to target high-performing currencies?
Turnover by currency
Turnover in EUR: Amount wagered in EUR.
GGR: Gross gaming revenue by currency.
GGR in EUR: GGR converted to EUR.
Average bet size
Average bet size in EUR
Bet count: Total number of bets placed in each currency.
Actives: Number of active players by currency.
Margin: Profitability (%) for each currency.
Customise the columns and apply filters for specific currencies, players, games, and more. Custom filter views can be saved as segments for future use.
Timeframe: Choose from Today, Last 24 hours, This month, or a custom timeframe.
Users: Filter by player.
Games: Focus on specific games.
Currency: Narrow down by currency type.
Suppliers: Filter by game supplier.
Sites: Filter by site.
Operators: Focus on specific operators.
Brands: Focus on specific brands.
Game categories: Filter by game type.
You can download the full game report in CSV format for easy sharing or offline analysis, by clicking the three-dot menu button on top right-hand corner of the table report.
