HubConnect Operator Zone

The HubConnect Operator Zone is a centralized self-service platform designed for Operators to efficiently manage support and legal needs through Hub88.

What’s inside:

• Product Catalogue gives a centralised, up-to-date directory of Hub88’s full product offering. With instant access to detailed supplier information, live performance data, and marketing assets, operators can self-serve product evaluations, compare opportunities, and request access in just a few clicks. The catalogue is provided in table view for a quick overview, and details view for in-depth insights and top-performing games.

• Case management dashboards provide a clear view of all open and closed support cases between your organization and Hub88. Easily identify what requires your attention and track cases that are awaiting resolution. Use time filters to monitor progress and stay on top of key issues.

• Customer support

  • Create new cases related to any of your Brands and access the history of past cases.

  

  • Report, track, and follow up on issues, ensuring they are resolved efficiently. Evaluate service quality with case ratings for continuous improvement.

• Legal and onboarding tools provide a simplified and automated Due Diligence process, making it easy to get started with Hub88. Manage all legal requirements and onboarding steps effortlessly, ensuring a seamless operational setup.