> For the complete documentation index, see [llms.txt](https://docs.hub88.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hub88.io/hubconnect-overview.md). # HubConnect Overview [**HubConnect**](https://connect.hub88.io/) is a unified self-service platform designed to streamline your business operations with real-time data insights, dedicated support, and efficient management. Whether you're a **Supplier** or an **Operator**, HubConnect has everything you need to elevate your performance. **Why HubConnect?** * **Real-time data** providing actionable insights into your business performance. * **Centralized operations** showcasing everything you need in one place, reducing complexity and improving efficiency. * **Streamlined processes** to access contact lists, procedures, and more to support your daily tasks. * **Tailored to your role**, whether you’re a Supplier or Operator, HubConnect is designed to meet your needs in a self-serve manner. ***


HubConnect for Suppliers		Gain deep insights into your game's performance, optimize your operations through promotional offerings, and benchmark against competitors.	HubConnect - Supplier Zone.png	Overview - Supplier Zone
HubConnect for Operators		Your control centre for onboarding, compliance, support cases and commercial decisions.	HubConnect - Operator Zone.png	Overview - Operator Zone

*** ## **HubConnect Supplier Zone** **What’s inside:** * [**Comprehensive performance dashboards**
](/hubconnect-supplier-zone/data-insights.md#dashboards)Access detailed performance metrics, from bet size to GGR, with actionable insights to help you understand how your games are performing across multiple operators. * [**Data segmentation for business insights**](/hubconnect-supplier-zone/data-insights.md#data-analysis)\ Analyse performance by key parameters such as country, bets, and game type. Understand where you’re excelling and identify areas for improvement. Benchmark your products against industry trends and take action to grow your business. * [**Promotions creation and management**](/hubconnect-supplier-zone/supplier-promotions.md)\ Create and manage promotions through HubConnect, allowing either all or chosen operators to join your offering campaigns. Run multiple promotion campaigns at once and see their impact in real time. Choose, which operators you wish to provide a certain promotion for and invite them without any additional back-and-forth. * [**Supplier’s operational hub**](/hubconnect-supplier-zone/general-information.md)\ Streamline your day-to-day processes with an intuitive interface designed to support your operations. Access a complete **Contacts directory** for all your business needs and find guides for key procedures, such as game releases and promotions.

*** ## **HubConnect Operator Zone** **What’s inside:** * [**Product Catalogue** ](/hubconnect-operator-zone/product-catalogue.md)\ Provides a central source for Hub88’s full content offering. Allowing you to evaluate products with live data, access marketing assets, and request content in just a few clicks. * [**Promotions**](/hubconnect-operator-zone/promotions.md)\ Easily browse and request to join any promotion from a catalogue of supplier-provided promotions. See which promotions you've joined and the results. * [**Case management dashboards**](/hubconnect-operator-zone/customer-support.md)\ Get a clear overview of all open and closed support cases between your organization and Suppliers. See what requires your attention, and which cases are awaiting resolution. You can take advantage of filtration by timeframes to track the progress of cases. * [**Customer support**](/hubconnect-operator-zone/customer-support.md) * Create new cases related to any of your Brands and view the history of past cases. * Report and track issues, follow up for resolution, and evaluate service quality with case ratings. * **Legal and onboarding tools**\ The simplified and automated [Onboarding](/hubconnect-operator-zone/getting-started.md#getting-started) and [Due Diligence](/hubconnect-operator-zone/due-diligence.md) processes makes it easy to get going with Hub88. Manage all legal requirements and onboarding steps smoothly, ensuring a hassle-free operational setup.

--- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.hub88.io/hubconnect-overview.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.