🤝HubConnect Overview
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Hub88 Knowledge Base
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HubConnect is a unified self-service platform designed to streamline your business operations with real-time data insights, dedicated support, and efficient management. Whether you're a Supplier or an Operator, HubConnect has everything you need to elevate your performance.
Why HubConnect?
Real-time data — actionable insights into your business performance.
Centralized operations — everything you need in one place, reducing complexity and improving efficiency.
Streamlined processes — access contact lists, procedures, and more to support your daily tasks.
Tailored to your role — whether you’re a Supplier or Operator, HubConnect is designed to meet your needs in a self-serve manner.
What’s inside:
Comprehensive performance dashboards Access detailed performance metrics, from bet size to GGR, with actionable insights to help you understand how your games are performing across multiple operators.
Data segmentation for business insights Analyze performance by key parameters such as country, bets, and game type. Understand where you’re excelling and identify areas for improvement. Benchmark your products against industry trends and take action to grow your business.
Supplier’s operational hub Streamline your day-to-day processes with an intuitive interface designed to support your operations. Access a complete Contacts directory for all your business needs and find guides for key procedures, such as game releases and promotions.
What’s inside:
Case management dashboards Get a clear overview of all open and closed support cases between your organization and Suppliers. See what requires your attention, and which cases are awaiting resolution. You can take advantage of filtration by timeframes to track the progress of cases.
Customer support
Create new cases related to any of your Brands and view the history of past cases.
Report and track issues, follow up for resolution, and evaluate service quality with case ratings.
Legal & onboarding tools
The simplified and automated Due Diligence process makes it easy to get going with Hub88. Manage all legal requirements and onboarding steps smoothly, ensuring a hassle-free operational setup.
