# Transactions Use Cases

### Reviewing transaction history

Reviewing transaction history allows you to pinpoint specific activities and identify potential discrepancies or issues.

**To review transaction history**:

1. Search for transactions by applying the required **Transaction UUID**, **User ID**, or **Round ID**.
2. Use the **Amount**, **Currency**, and **Status** columns to narrow down the data.
3. Apply filters like **Timeframe**, **Transaction Kind**, and **Supplier** to search for potential errors or inconsistencies.

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### Monitoring bet transactions

Monitoring bet transactions allows you to track player activity and assess performance.

**To monitor bet transactions**:

1. Apply the **Transaction Kind** filter and select **Bet** to focus solely on bet transactions.
2. Set a relevant **Timeframe** (e.g., daily, weekly) to view bets placed during that period.
3. Filter by **Game** to focus on bet activity within specific games.
4. Use the **Operator**, **Brand**, or **Site** filters to view relevant bets from specific operational segments, if needed.

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### Monitoring win transactions

Monitoring win transactions allows you to assess player performance and financial impact, either across all games or by specific game.

**To monitor win transactions**:

1. Apply the **Transaction Kind** filter and select **Win**, **Jackpot Win**, or **Bonus Win**, depending on the type of win you want to monitor.
2. Set a relevant **Timeframe** to focus on recent wins.
3. Use the **Currency** filter to track wins in specific currencies.
4. Filter by **Game** to narrow down the data to specific games you wish to track for wins.

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### Investigating failed or rolled back transactions

Investigating failed or rolled back transactions allows you to identify and troubleshoot technical issues and maintain financial integrity.

**To investigate failed or rolled back transactions**:

1. Apply the **Transaction Kind** filter and select **Rollback** to view transactions that have been rolled back.
2. Use the **Status** filter to select **Declined** or **Retry attempts limit exceeded** to focus on failed or declined transactions.
3. Set a relevant **Timeframe** (e.g., last 24 hours) to focus on recent failed or rolled back transactions.
4. If relevant, filter by **Game** to focus on failed or rolled back transactions that occurred within specific games.

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### Tracking free bet and free bet win transactions

Tracking freebet and freebet win transactions helps assess promotional effectiveness and player engagement.

**To track free bet and free bet win transactions**:

1. Apply the **Transaction Kind** filter and select **Freebet Bet** and **Freebet Win** to view these specific transaction types.
2. Set a relevant **Timeframe** (e.g., during a promotion or campaign) to track the usage of free bets.
3. Use the **Currency** filter to focus on transactions involving specific currencies.
4. Filter by **Status** and select **Success** to focus on successfully placed or won free bets.

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### Supplier performance and monitoring

Supplier performance monitoring helps assess transaction volumes, wins, or issues associated with specific game providers.

**To monitor supplier performance**:

1. Apply the **Supplier** filter and select the relevant supplier to view transactions related to that provider’s games.
2. Filter by **Transaction Kind** (e.g., **Bet**, **Win**, **Rollback**) depending on the activity you wish to monitor.
3. Set a relevant **Timeframe** to focus on the supplier's performance during that period.

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### Tracking player activity across multiple sites or brands

Tracking player activity across multiple sites or brands provides a comprehensive view of player behaviour.

**To track player activity across multiple sites or brands**:

1. Apply the **Site/Brand** filter to select a specific site or brand, isolating transactions within that segment.
2. Filter by **Transaction Kind** to focus on specific activities (e.g., **Bet**, **Win**, **Rollback**).
3. Use the **User** search to track transactions for a specific player across multiple sites or brands.

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### Tracking performance by game

Tracking performance by game allows operators to assess the performance of specific games, including bet and win transactions, and identify potential issues.

**To track performance by game**:

1. Apply the **Game** filter to select the specific game(s) you want to monitor.
2. Filter by **Transaction Kind** (e.g., **Bet**, **Win**, **Rollback**) to capture relevant activities for that game.
3. Set a relevant **Timeframe** to track the game’s performance during that period.

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### Reconciling transaction data with payment processors

Reconciling transaction data with payment processors ensures that financial records are aligned and that there are no discrepancies.

**To reconcile transaction data with payment processors**:

1. Filter transactions by **Supplier** and compare the data with the records provided by your payment processor.
2. Use the **Transaction Status** filter to ensure that payments are processed correctly and that no transactions are pending or failed.
3. Verify the **Amount Wagered** and **Currency** against the processor’s records to identify any discrepancies.
4. If discrepancies are found, use the **Actions** column to access round details and logs for further investigation.

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### Investigating discrepancies in transaction data

Investigating discrepancies in transaction data helps identify mismatches in amounts, wins, or rollbacks.

**To investigate discrepancies in transaction data**:

1. Apply the **Transaction Kind** filter and select **Bet**, **Win**, **Rollback**, or other relevant transaction types to investigate discrepancies in those activities.
2. Use the **Status** filter to select **Declined**, **Rollback**, or **Retry attempts limit exceeded** to filter for discrepancies.
3. Set a relevant **Timeframe** to narrow down when discrepancies are most likely to have occurred.
4. Use the **Amount Range** filter to focus on specific transaction amounts that may involve discrepancies.