Promotions
Promotions in the Operator Zone make it simple for Operators to discover, review, and join promotional campaigns created by Suppliers present in Hub88 network. The functionality streamlines communication between operators, suppliers, and Hub88, helping you adopt new campaigns faster and with full transparency.
In the Promotions view, Operators can:
Browse all campaigns launched by suppliers in one place.
Opt-in to promotions directly, without long email chains.
Provide the required assets or updates for supplier review.
Track the status of each promotion from invite to approval.
See which promotions are live and how they are performing.
Joining a Promotion
Operators have the option to join a promotion in two ways: through a direct invite or submitting a request to join inside HubConnect.
To join a promotion, you'll need to be logged in to Operator Zone in HubConnect.
Navigate to Promotions area.
Find the promotion you are interested in joining.
Click "Check promotion details" to understand the acceptance criteria for joining the promotions and review the details.
Click “Participate” in the right-hand side to request access to the promotion.
In the new pop-up, choose which of your brands will participate in the promotion, and click "Submit".
The supplier will be notified of your request to join the promotion, and will grant the access or request some changes from you. You can track the status and if any changes are requested from you under "My Promotions" tab. You'll also be notified via email when your promotion has a status change.
When a supplier invites your brand to join a promotion, the flow is similar to joining on your own.
You’ll receive a notification in Operator Zone and by email.
Navigate to the Promotions area in your dashboard.
Find the campaign in the list and review all details (dates, terms, creative, and requirements).
If you wish to participate, click "Participate" and you'll be opted-in for the promotion.
Providing Assets and Requirements
Some promotions require operators to add banners, landing pages, or specific placement on your site.
You can upload files (e.g. images, PDFs) and provide short notes describing where the promotion is placed.
Once submitted, the supplier is automatically notified to review your updates.
Change Requests
If the supplier/provider requires updates to your submitted assets:
The promotion will appear to have a status Needs Action in your My Promotions view.
You’ll also receive an email with details.
To review the request go to My Promotions > select the promotion (status: Needs Action) > at the end of the row click on "Action History".
Review and make the requested changes.
Under "Action History", add a short description of what was updated, and upload any relevant files.
Submit your updates, and the supplier is notified again for review, and your opt-in request's status will be updated to Pending Approval.
Once approved, your brand’s participation in the promotion goes live.
Managing Your Promotions
You can easily manage and grasp your promotions under My Promotions tab in HubConnect. The promotions you've interacted with by either requesting to participate or opted-in will be displayed there in a table view.
The table view provides you a quick overview of all key details related to your promotions:
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Promotion type
Promotion name
Provider (Supplier) name
Promotion offer
Start and end date
Status
Estimated GGR
Active players
Average bet
Discount
Actions history
Every promotion has a clear status:
Opted In - You’ve accepted the promotion and submitted details.
Pending Approval - You've requested to participate in a promotion or submitted changes, which now the supplier needs to approve.
Needs Action - Supplier has requested changes to your assets or information.
Rejected - Supplier has declined your participation request.
Ended - The promotion has ended.
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