My Products
My Products area gives operators full visibility into the content that is enabled for them across the Hub88 network, and a self-serve way to request new content enablement, one by one or in bulk.
You can access My Products from the Content section in the HubConnect Operator Zone sidebar.
My Products is designed around two views:
My Products (main view) a table of all Hub88 products, showing your contract status and per-brand enablement overview.
My Products (Per Operator view) a drill-down into a specific product row, showing the full breakdown by Operator and Brand combination.
My Products (Main View)
The main table gives you an at-a-glance picture of your entire content portfolio.
Each row represents a single product and displays:
Product Logo
Product Name
Contract Status - whether the content has been requested by you (
Requested) or is already contracted and active (Contracted)Enablement Overview per Brand - a set of colour-coded icons showing the enablement status of this content for each of your brands:
🟡 Yellow enablement is pending for this brand
🟢 Green content is enabled for this brand
⚫ Grey content is disabled for this brand
Searching and Filtering
You can narrow down what you see using the following options:
Search by product name
Filter by product or by status
Filtered views can be saved as segments for quick access in future sessions.
Segments are saved at the user level, not at the account level unless the Segment is shared. Each user needs to create their own custom segment views.
My Products (Per Operator View)
Clicking any row in the main table opens the full Operator view for that product. This gives you a detailed breakdown of every Operator + Brand combination for the selected content.
Table Columns
Each row in the Operator view shows:
Operator Name
The name of the operator
Brand Name
The brand under the operator
Environment
Staging or Production
Operator IDs
The operator identifier(s) for this brand
GGR Status
Gross Gaming Revenue status for this combination
Enablement status
Whether this Operator product is available for you.
Actions
For each row you can click:
Request to initiate a content enablement request for this Operator + Brand combination
Edit to update the configuration for an already enabled or requested combination
Searching and Filtering the Operator View
When in the Operator view, you can:
Search by operator name
Filter by operator, by brand, by environment, and by enablement status
Filtered views can also be saved as segments here.
Requesting Content Enablement
When you click Request on a row, a request modal opens. You'll be asked to confirm the content you want enabled and fill in your preferences.
What you'll configure in the request
Preferable RTP (%) - your preferred Return to Player percentage for this content
Preferable Exposure - your preferred exposure value for this content
Validation rules
Preferable RTP must be at least 90
Preferable Exposure cannot be below 100,000
The final RTP and Exposure values applied will be based on the configurations available from the supplier. Your preferences are submitted as a guide, not a guarantee.
Once you submit the request, it is sent to Hub88's team to begin the enablement process. After the request is submitted, the enablement status for that Operator + Brand combination will show as Pending Enablement.
RTP & Game Exposure Configuration – Disclaimer
By configuring RTP levels and/or game exposure settings through the Platform, the Operator acknowledges that such settings directly impact player experience, game performance, player retention, and commercial outcomes. The Operator accepts sole responsibility for understanding and managing these implications, including ensuring all configurations comply with applicable regulatory requirements in each jurisdiction where games are offered.
Hub88 acts solely as a technical intermediary and expressly disclaims all liability — direct, indirect, or consequential — arising from the Operator's selected configurations, including any regulatory breach, adverse player experience, reduced game performance, player disputes, or financial outcomes resulting therefrom.
Game Suppliers provide content within defined permissible RTP and exposure parameters and similarly disclaim all liability for any outcome — commercial, regulatory, or player-related — arising from configurations selected and applied by the Operator.
The Operator further acknowledges that deviating from default or recommended settings may result in unintended consequences, including atypical payout behaviour, reputational risk, and responsible gambling concerns. The Operator accepts sole responsibility for any player-facing disclosure obligations and shall indemnify both the Aggregator and the relevant Supplier(s) against any claims, fines, losses, or costs arising from its configuration choices.
By proceeding, the Operator confirms it has read, understood, and accepted this disclaimer, and has conducted its own due diligence prior to applying any settings.
Bulk Enablement
If you want to request enablement for multiple products at once, use the Bulk Selection feature.
How to use Bulk Enablement
Go to My Product.
Click Bulk Selection at the top of the table.
Select the Operator you wish to enable content for, then click Next.
In the Content Selection step, a table of available content is displayed. For each product, you want to request:
Tick the checkbox at the start of the row to select it.
Enter your Preferable RTP (%), and Preferable Exposure for that product.
If you would like to apply the same default values across all selected content at once, click Update Default Values at the top of the table. This updates all currently selected rows in one action.
Once you've made your selections and filled in your preferences, click Submit to send all requests together.
The same validation rules apply: RTP must be at least 90 and Exposure cannot be below 100,000.
Frequently Asked Questions
What does "Pending Enablement" mean? It means your request has been submitted and Hub88's team has been notified to begin the enablement process. No further action is needed from you at this stage.
Will I get the exact RTP and Exposure I requested? Not necessarily. The final values will be based on what the supplier supports. Your submitted preferences are used as a guide during the enablement process.
Can I request the same content for multiple operators at once? Bulk Enablement lets you select multiple products for one operator per session. To enable content across multiple operators, repeat the Bulk Enablement flow for each operator.
Can I save my filtered view? Yes, use the Save Segment option to save any combination of filters you've applied, both in the main view and in the Operator view.
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